Terms of service

Terms of Service

This website is operated by Twin Threads Studio. Throughout the site, the terms “we”, “us” and “our” refer to Twin Threads Studio. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted.

3. Products and Services

All products are subject to availability. We reserve the right to discontinue any product at any time.

We make every effort to display product colors and images accurately. However, we cannot guarantee that your device’s display will reflect the exact color.

4. Pricing and Billing

All prices are listed in INR and are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or placed by resellers.

You agree to provide current, complete, and accurate purchase and account information.

5. Order Acceptance and Cancellation

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Product unavailability
Errors in pricing or product information
Suspected fraudulent activity

If your order is cancelled after payment, a full refund will be issued.

6. Shipping and Delivery

Delivery timelines are estimates and may vary based on location and external factors.

Twin Threads Studio is not responsible for delays caused by courier partners or unforeseen circumstances.

7. Returns, Refunds, and Replacements

All purchases are final.

We do not offer returns or refunds once the order has been delivered.

If you receive a damaged or defective item, you must notify us within 48 hours of delivery with supporting proof. Eligible cases may be offered a replacement or store credit at our discretion.

8. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Twin Threads Studio and may not be used or reproduced without permission.

9. Third-Party Links

Certain content or services may include materials from third parties. We are not responsible for examining or evaluating their content or accuracy.

10. Limitation of Liability

Twin Threads Studio shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.